1. Terms
2. Disclaimer
3. Limitations
4. Refunds
- Unused YTbot funds can be refunded back to customers at any given moment. To have your unused funds refunded, send us an email to [email protected] - with the subject "Ytbot Balance Refund" - and in the email include your ytbot username. The funds will then be refunded back to you within 24 - 72 hours.
- Generally speaking orders cannot be cancelled once they have started(have status of "processing")unless we are unable to deliver an order, even if it takes longer than estimated to start or complete - [though this does not apply for automatic/dripfeed orders, those can be partially cancelled anytime]. For some services we can do partial cancels after the order has started, please contact us before placing an order if partial cancels is a relevant part of the order.
- YTbot does not guarantee a delivery time for any services. We offer our best ESTIMATION for when the order will be delivered, however this is not a guarantee nor is it always accurate. YTbot will not refund orders that have a status of "processing" even if the order is moving slower than expected. The estimated delivery speeds listed on our website do not reflect real-time current estimates, as actual estimates are constantly fluctuating. If delivery speed is an important factor to your order, please contact us prior to placing an order to get the current estimated delivery speeds.
- Once an order is placed you must NOT make your profile/content private or make any other changes that render the original profile/content link obsolete. Such changes also include the changing of usernames/profile names or the social media content getting suspended/deleted. Should such changes be made, the order will automatically be cancelled, however you will NOT be refunded. All changes effecting your profile/content link can only be made after we have finished delivering the order.
- We shall not be held responsible, nor refund, nor restart orders that have undergone removal of social media hits(youtube views, twitter retweets, instagram followers, facebook likes, soundcloud plays, and all other social media hits listed on our prices page - http://www.ytbot.com/prices.php)by their respective social media company, unless otherwise stated on the purchase page, AND if the service used to process the order still exists.
- In the event that drops(removal of social media hits)occur for one of our services, that has been covered by our refill policy(the restoration of the lost social media hits)as per stated on the purchase form, you most notify us of the drop as soon as possible. DO NOT boost the content(the has lost the purchased social media hits)with social media hits, as we will use the start count/current count to determine how much you will be reimbursed. Should the current count by suggestive of no drops having occurred you will NOT be eligible for refills. Only after we have finished refilling the drops, may you proceed to continue boosting the content with social media hits.
- Dripfeed orders with slow settings(where total quantity divded by the dripfeed quantity is 10 or more)will NOT be covered by our refund/refill warranty
- DO NOT mix refill-warranty services with no-refill warranty services for the same profile/content! Otherwise order will no longer be covered by any refill warranties.
- For any country-specifc social media hits we sell, we do not guarantee that all the hits will come from the selected country. Our filtration process is not perfect, so consequently, some hits may originate from other countries.
- Should drops occur for a social media profile/content containing a large quantity(above 200,000) of followers/likes, the order may not be refilled, as difficulties exist when trying to verify drops in these cases.
- If your social media content is already getting many hits from natural sources, as we use the start count and current count to track orders, your order may be marked as completed even though it is not. In such cases orders will not be restarted nor refunded. If you feel that your social media content is already getting many natural hits do not place an order for that said social media content.
- Do not place multiple orders of the same social media type to the same social media content/profile - e.g if you buy youtube views for video link A, you cannot buy more youtube videos for video link A until the order for video link A has been completed, otherwise both orders are no longer covered by any refund/refill warranties.
- For Dripfeed orders if the dripfeed interval is too small, you may not get the full amount ordered as the system will be sending the social media hits before the social media platform has had a chance to update the stats. In this scenario we will not be able to refund the order as the traffic has still being expended on our end.
5. Revisions and Errate
6. Site Terms of Use Modifications
7. Governing Law
8. Refund Policy
All Un-used YTbot funds can be refunded back to you at anytime. You just have to send us an email with the subject "Refund Request" and include your Ytbot username in the email.
9. Affiliate Program
10. Privacy Policy
We value the privacy of our users and are committed to protecting their personal data and information. This privacy policy explains the data we collect, how we use it, and your rights.
1. Information We Collect
We may collect the following types of information:
- User provided details during sign-up (like email, name, etc.)
- Usage data such as which features are used most frequently
- Technical logs and cookies
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Respond to your comments, questions, and requests.
- Send promotional communications.
3. Sharing and Disclosure
We don’t share your personal information with third parties unless:
- It's required by law.
- We believe it's necessary to prevent harm or illegal activities.
- You give us consent to do so.
4. Cookies
We use cookies and similar technologies to improve user experience. You can control cookies through your browser settings.
5. Data Retention
We retain personal data as long as necessary to provide services to you or until you request its deletion.
6. Security
We prioritize the security of your data and implement best practices to protect it.
7. Your Rights
You have the right to:
- Request access to your data.
- Ask for corrections if your data is incorrect.
- Request deletion of your data.
- Object to our use of your data.
8. Changes to this Policy
We may update our privacy policy from time to time. Please review it regularly.
9. Contact Us
If you have questions about this privacy policy, contact us at [email protected]